Privacy Policy

1. Introduction

Welcome to IPTIV Smart. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website iptivsmart.com or use our services. By accessing our services, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: Full name, email, phone (WhatsApp), payment details, billing address.
• Non-Personal Information: IP address, browser type/version, device info, pages visited, referral sources.
• Cookies & Tracking: Improve functionality, remember preferences, provide personalized content, analyze traffic.

3. How We Use Your Information

• Provide services: process orders, activate subscriptions, deliver content.
• Enhance user experience: improve navigation, optimize streaming, personalized recommendations.
• Ensure security: detect fraud, prevent unauthorized access, protect accounts.
• Customer support: respond to inquiries, troubleshoot issues.
• Comply with legal requirements.

4. How We Protect Your Data

• Data encryption during transmission.
• Secure payment processing via trusted providers.
• Access controls for authorized personnel only.
• Regular security updates to prevent breaches.

5. Data Sharing & Third-Party Services

• We do not sell, rent, or trade personal information.
• Shared with payment processors and customer support platforms for service purposes.

6. Your Rights & Choices

• Access your data.
• Update your information.
• Delete your data.
• Opt-out of marketing emails.

Contact us at info@iptivsmart.com or WhatsApp: wa.me/447493683508 to exercise your rights.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with laws, resolve disputes, and enforce agreements. Once no longer needed, data is securely deleted or anonymized.

8. Children’s Privacy

Our services are intended for users 18+. We do not knowingly collect data from minors. If discovered, we remove it immediately.

9. International Data Transfers

Our services cater to users across Europe (France, Denmark, UK, Netherlands, Belgium, Germany, etc.). All transfers comply with GDPR and relevant regulations.

10. Changes to Our Privacy Policy

We may update this policy periodically. Continued use after updates constitutes agreement to the revised policy.

11. Contact Us

Use the contact option that’s easiest for you — we’re always here to help.